Low Cost Business Phone Plans that SAVE you money!
• Choose a plan based on your calling patterns
• Perfect for businesses with 2- 10 lines
• FREE calls on selected plans
• Choose 12 or 24 month terms
• Works on PSTN (analogue) or ISDN (digital) lines
| Plan |
Access |
Local |
National |
13/1300 |
Telstra Mobiles |
F2M - Other Networks |
Term |
| Business Super Plan |
$89.95 |
FREE |
FREE |
FREE |
FREE |
37c per min, 45c Connection |
12 months (on Direct Debit or 24 months |
| Business Starter Plan |
$49.95 |
FREE |
FREE |
35c per call |
37c per min |
37c per min, 45c Connection |
12 months (on Direct Debit or 24 months |
| Business Base Plan |
$34.95 |
20c per call |
20c per min |
36c per call |
37c per min |
37c per min, 45c Connection |
12 months (on Direct Debit or 24 months |
All prices quoted above inc GST.
Download Critical Information Summary
Things You Should Know
1. All prices quoted are inc GST 2. Total Minimum commitment over 12 month term is $1079.40 (Business Super Plan), $599.40 (Business Starter Plan) and $419.40 (Business Base). 3. Offer only available to customers who take up full service fixed line (including long distance and calls to mobile services). 4. When a 12 month term is selected, it is a requirement that you pay your bill on the due date via direct debit. If you have selected a 24 month term, the direct debit payment requirement is optional and you may pay your account with any of the available payment methods noted on your monthly account. 5. Early Termination Fee: Should you cancel your Plan on any service, you will be charged an early Termination Fee. The Early Termination Fee will be calculated as your monthly access fee multiplied by the months remaining in your contract term. 6. All Fixed wire services are covered by the Customer Service Guarantee Standard. Please refer to our Customer Service Guarantee Policy for details on the CSG Standard. 7. Plans are available to both PSTN and IDSN fixed wire services. Please refer to our Standard Form of Agreement for terms of use on fixed wire products. 8. When we supply you a Basic Telephone Service that is a business service on the business plan, you must use the service in accordance with the following reasonable use policy: on average, 95% of Local Calls and National Calls made from your service last no more than an hour. We can collect information and investigate whether you are complying with the reasonable use policy. If we find that you aren’t, and you do not comply within 30 days of us telling you, we can change your service to a Business Base Plan. This reasonable use policy is not intended to release the Company from any obligation it has under any applicable legislation. 9. You can only choose a business plan for services using the Telstra public switched telephone network (except private payphones, services with Call Diversion Number Only, Number Redirection and Corporate Virtual Network), ISDN2 Services or ISDN10/20/30 Services 10. Dishonoured direct debit payments may incur a charge.
Low Cost Home Phone Plan
• Low Line Rental
• Capped National calls
• Provided on Australia’s biggest network
• Keep the same number
• Choose between email or paper bills
• Manage your account online
• Friendly customer service based in Australia
| Plan |
Access |
Local |
National |
13/1300 |
Telstra Mobiles |
F2M - Other Networks |
| Home Talk Plan |
$69.95 |
FREE |
FREE |
FREE |
FREE |
37c per min, 45c Connection |
| Home Family Plan |
$49.95 |
FREE |
FREE |
FREE |
37c per min |
37c per min, 45c Connection |
| Home Base Plan |
$29.95 |
20c per call |
25c per min |
36c per call |
37c per min |
37c per min, 45c Connection |
All prices quoted above inc GST.
Download Critical Information Summary
Things You Should Know
1. All prices quoted are Inc GST. 2 Total minimum commitment per month is $69.95 ( Home Talk plan), $49.95 (Home Family plan), and $29.95 (Home Base plan). 3. Offer only available to customers who take up full service fixed line (including long distance and calls to mobile services). 4. All Fixed wire services are covered by the Customer Service Guarantee Standard and Universal Service Obligation. Please refer to our Customer Service Guarantee Policy for details on the CSG Standard. 5. Plan is available to PSTN fixed wire services. Please refer to our Standard Form of Agreement for terms of use on fixed wire products. 6. Dishonored direct debit payments may incur a charge. 7. Fair use policy applies to included call usage.
Reliable, Superfast Internet for the Businesses
• Huge data allowances
• Line rental included
• Included National calls
• Provided on Australia’s biggest network
• Keep the same number
• Choose between email or paper bills
• Manage your account online
• Friendly customer service based in Australia
| Plan |
Data Included |
Access |
Local |
National |
13/1300 |
Telstra Mobiles |
F2M - Other Networks |
| Business Super Bundle |
250GB |
$99.95 |
FREE |
FREE |
FREE |
FREE |
37c per min, 45c Connection |
| Business Starter Bundle |
50GB |
$79.95 |
FREE |
FREE |
35c per call |
37c per min |
37c per min, 45c Connection |
All prices quoted above inc GST.
Download Critical Information Summary
Things You Should Know
1. All prices quoted are inc GST 2. Total Minimum commitment over 12 month term is $1119.40 (Business Super Bundle), $959.40 (Business Starter Bundle) 3. Offer only available to customers who take up full service fixed line (including long distance and calls to mobile services) and not available to all customers in all areas. 4. When a 12 month term is selected, it is a requirement that you pay your bill on the due date via direct debit. If you have selected a 24 month term, the direct debit payment requirement is optional and you may pay your account with any of the available payment methods noted on your monthly account. 5. Early Termination Fee: Should you cancel your Plan on any service, you will be charged an Early Termination Fee. The Early Termination Fee will be calculated as your monthly access fee multiplied by the months remaining in your contract term. 6. All Fixed wire services are covered by the Customer Service Guarantee Standard. Please refer to our Customer Service Guarantee Policy for details on the CSG Standard. 7. Please refer to our Standard Form of Agreement for terms of use on fixed wire products. 8. When we supply you a Basic Telephone Service that is a business service on the Business Plan, you must use the service in accordance with the following reasonable use policy: on average, 95% of local calls and National Calls made from your service last no more than an hour. We can collect information and investigate whether you are complying with the reasonable use policy. If we find that you aren't, and you do not comply within 30 days of us telling you, we can change your service to a Business Base Plan. This Acceptable Use Policy is not intended to release the Company from any obligation it has under any applicable legislation. 9. You can only choose a Business Plan for services using the Telstra public switched telephone network (except private payphones, services with Call Diversion Number Only, Number Redirection and Corporate Virtual Network). 10. Dishonoured direct debit payments may incur a charge. 11. FREE install for new services that have never previously been active with another provider. 12. Fast churn fee of $44 applies for services churned from any provider who participates in the DSL/SSS transfer scheme. 13. "Fastest" Business Broadband will deliver speeds of up to 20Mbps at selected exchanges DSL Speeds are theoretical maximum speeds based on Telstra tests. Actual speeds may be less due to a number of factors including network configuration, line quality & length, exchange type, customer premises, interference, traffic, hardware and software. About 50% of customers on the 20Mbps plan can access speeds around 10Mbps or more. Some existing customers may need to purchase a new modem to achieve speeds in excess of 8Mbps. 14. Business bundle plans are only available in selected Telstra Zone 1, which are defined as ADSL2+ available. 15. Usage means monthly download data transfer, 1 Gigabyte = 1024 Megabytes or part thereof. 16. Excess data charged at $5.50 per GB in 1 Megabyte increments. 17. Static IP address provided with the service as well as included free dial up hours. 18. Network Uptime guarantee of 99.6%. 19. Rebate calculated as 1 day of service access fee credited for each hour of network downtime over and above the guaranteed level. Network downtime does not include faults in the underlying telephony services from the exchange to the customer premises or any faults in the customers own network. Rebate must be claimed using our Standard Rebate Application Form within 3 months. Rebate will be applied as a credit against your bill. 20. Acceptable Usage Policy applies.
Reliable, Superfast Internet for the Home
• Huge data allowances
• Line rental included
• Provided on Australia’s biggest network
• Keep the same number
• Choose between email or paper bills
• Manage your account online
• Friendly customer service based in Australia
| Plan |
Data Included |
Access |
Local |
National |
13/1300 |
Telstra Mobiles |
F2M - Other Networks |
| Home Talk Bundle |
250GB |
$99.95 |
FREE |
FREE |
FREE |
FREE |
37c per min, 45c Connection |
| Family Bundle |
50GB |
$79.95 |
FREE |
FREE |
FREE |
37c per min |
37c per min, 45c Connection |
All prices quoted above inc GST.
If you have chosen an unshaped plan, excess data used will be charged at $5.50 per GB in 1 Megabyte Increments.
Download Critical Information Summary
Things You Should Know
1. All prices quoted are Inc GST. 2 Total minimum commitment is $1119.40 ( Home Talk Bundle), $959.40 (Home Family Bundle) on a 12 month contract 3. Offer only available to customers who take up full service fixed line (including long distance and calls to mobile services) and is not available to all customers in all areas. All Fixed wire services are covered by the Customer Service Guarantee Standard and Universal Service Obligation. Please refer to our Customer Service Guarantee Policy for details on the CSG Standard. 4. Plans are available to PSTN fixed wire services. Please refer to our Standard Form of Agreement for terms of use on fixed wire products. 5. Top ten International destinations are : Canada, China, Germany, Greece, Hong Kong, New Zealand, Singapore, Taiwan, UK, USA. Top ten per minute rates and call caps apply only to calls terminating on a fixed line service in the international countries. Different rates apply for calls terminating on an overseas mobile service in those countries. 7. Dishonored direct debit payments may incur a charge. 8. Acceptable use policy applies to included call usage and data download. 9. FREE install for new services that have never previously been active with another provider. 10. Fast churn fee of $44 applies for services churned from any provider who participates in the DSL/SSS transfer scheme. 11.Early termination fee, if you choose to cancel your service or it is disconnected for any reason within the 12 month contract term you will be charged an early termination fee comprised of your minimum monthly commitment as per your agreement with us multiplied by the months remaining in your contract. 12. Fastest” broadband will deliver speeds of up to 20Mbps at selected exchanges where ADSL2+ is available 13. DSL Speeds are theoretical maximum speeds based on Telstra tests. Actual speeds may be less due to a number of factors including network configuration, line quality & length, exchange type, customer premises interference, traffic, hardware and software. 14. Residential bundle plans are only available in selected Telstra Zone 1, which are defined as ADSL2+ available. 15. If you have chosen a shaped plan, once you have reached your usage allowance, the speed of your service will slow to 256kbps. 16. Usage means monthly download data transfer, 1 Gigabyte = 1024 Megabytes. 17. If you have chosen an unshaped plan, excess data used will be charged at $5.50 per GB in 1 Megabyte Increments. 18. A dynamic IP address will be provided with service. If a static IP address is required, customers will need to purchase a Business Broadband plan.
